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How To Choose The Perfect Outplacement Service

Significant corporate restructuring or changes in external environment may result in many job roles and even departments becoming redundant. This affects human resources of organisations overall. Consequently, large groups of individuals are affected within companies. They need to be repositioned from a career perspective. To do this, organisations may outsource career transition services to outside professionals who achieve expected outcomes through various methods including practical guidance, professional coaching and allied career facilities for impacted individuals. These professional services are called as outplacement services.There are some key points to be kept in mind when seeking out the right outplacement services for your companies.ReputationCompanies usually prefer existing outplacement services. A good barometer of effectiveness of outplacement services are their reputation, credentials, testimonials and clientele list. Additionally, the length of time that they have been in the market also helps in decisions. Professionalism is a must.Bouquet of ServicesWhen choosing outplacement services, get deeper insights into services provided by it. It is good to know the bouquet of services that it provides such as full service or executive program, resume writing, interview preparation, training material, seminars, library facilities, networking, programs for self employment, mentors and counsellors. CostExcessive costing or very low pricing needs to be evaluated carefully. Low pricing may not pay for quality outplacement services. In contrast, excessive pricing could be transfer of unnecessary overheads like lavish office furnishings to clients. An optimal cost is the right solution.Turnaround TimeOutplacement services when triggered should be able to provide quick turnaround time or at least within agreed timelines. If this is not achieved, it can affect future of individuals and companies.Office EnvironmentThe office settings of outplacement services need to reflect professionalism, warmth, and cordial atmosphere indicating a genuine need to assist. They should not be lavish or shabby. The latter can affect levels of motivation and credibility.CommunicationCommunication is the key for outplacement services. This includes preparing the employees for change even before the change is initiated, explaining the reasons lucidly for changes and counselling not only employees who are leaving but also those who are staying on within organisations.Multiple LocationsIf your company is located across multiple locations, then you may want to choose outplacement services that have footprints across different locations.Leveraging TechnologyLeveraging technology is very important and this applies to outplacement services. Companies deciding on such services need to evaluate how technology is being leveraged by outplacement services before they conclude their decisions.Manpower & StaffingOutplacement services with too less manpower can"t really provide quality of service that they profess. An ideal ratio needs to be struck wherein manpower ratio is appropriate to provide the quality of service to clients. Companies need to reflect on this when choosing outplacement services.These key criteria can start you off in choosing the right outplacement solution for your companies. You can keep adding to the list as you build your experience with outplacements services.


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Interview Skills| Dropping Names in an Interview?

If you should then how should you?

I have been involved with interviews for senior management positions and I noticed this rather charming trick of dropping names by asking ò€˜Oh, you were at the Taj, would you know so-n-so?ò€™

It is cute. But here are my reservations to the deed:

1. If the interviewer does not know the people you mention, it first becomes uncomfortable, and then outright embarrassing for them. Not a good place to put the person who is there to decide about you.

2. If the interviewer does know them, and does not have a good equation with them, it could turn ugly. You singing praises of them will only make the interviewer rethink your ability to judge human character.

3. If the interviewer does know them, and knows them well to call them friends, your strategy might pay off, if they too speak highly of you. Casually mentioning somebody senior, then realizing they may not remember you, may work just the opposite.

I would resist creating adhoc relationships in the span of an interview, but If you have to, do the following:

1. Research the interviewer. Places of work, memberships, alumni, face book etc.

2. Call up people you think he/she might know and ask them about the interviewer. If the people you know give you a go-ahead to drop their names in the interview, by all means go ahead.

So go ahead, show the interviewer you know the right people and that the they know you too, only make sure itò€™s the ò€˜interviewer rightò€™ kind of right people!

Happy Interviewing!

Prabhjot Bedi

The Coach






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