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When Managers Can't Please the New Worker

Every manager, at some point in his career, has experienced (or will experience) the new worker who was hired with high expectations, but who has failed miserably.  Even worse, there"s not pleasing the new kid on the block.  One manager of a Florida shoe store recalls the time she hired a woman in her early twenties because in her interview, it was clear she had a genuine interest in quality footwear.  The manager believed she"d be a good fit with the other employees. Before the young woman finished her first (and last) day, she had complained about the stupidity of having the store"s front facing the west where the sun sets, the inventory methods used to keep the shoes straight in the stockroom and even became frustrated when she learned she wouldn"t receive a one hour lunch break for a five and a half hour work shift.   The manager said it was like Jekyll and Hyde - the interview was flawless, her actual work ethic was a joke.  Unfortunately, that"s not as uncommon as many would like to believe, says career coach and Hound.com founder A. Harrison Barnes.


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Nail the Interview

Quick Do"s: · Arrive between 5 and 10 minutes early - period · Dress up - even you Creatives. It"s a sign of respect · Eat a breath mint · Be exceptionally nice to any receptionist or greeter · Bring pen/paper/copies of credentials - resume, writing samples, portfolio · Have a list of questions prepared · Accept an offer for water - you may get parched and need it · Shake firmly but don"t try to be Stallone · Make steady eye contact · Take notes - or at least pretend to · Ask about next steps prior to leaving · Obtain business cards for following up Quick Don"t"s: · Arrive more than 10 minutes ahead of time - circle the block if you need to kill the time · Chew gum · Drink all of your water - you don"t want to have to ask for a bathroom break · Tap your feet or click your pen · Talk about your former employer until asked and never, ever, talk negatively · Get too comfortable - many of you will be interviewing in a casual setting - DON"T let your guard down · Joke about something that wasn"t actually funny at the time - like if you fell asleep in a client meeting when you were a Junior. Trust me, if it wasn"t funny then, it"s not going to amuse a prospective employer. · Forget anything when you"re leaving - check twice And no matter what, even if you"re unsure about whether you"re interested in the job in the first 5 minutes, never forget that your goal is to obtain an offer. You can"t decline an offer you don"t receive, so keep up the interview game-face regardless of what you hear in the interview. You never know when you just might want or need that job in the future.






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