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When Managers Can't Please the New Worker

Every manager, at some point in his career, has experienced (or will experience) the new worker who was hired with high expectations, but who has failed miserably.  Even worse, there"s not pleasing the new kid on the block.  One manager of a Florida shoe store recalls the time she hired a woman in her early twenties because in her interview, it was clear she had a genuine interest in quality footwear.  The manager believed she"d be a good fit with the other employees. Before the young woman finished her first (and last) day, she had complained about the stupidity of having the store"s front facing the west where the sun sets, the inventory methods used to keep the shoes straight in the stockroom and even became frustrated when she learned she wouldn"t receive a one hour lunch break for a five and a half hour work shift.   The manager said it was like Jekyll and Hyde - the interview was flawless, her actual work ethic was a joke.  Unfortunately, that"s not as uncommon as many would like to believe, says career coach and Hound.com founder A. Harrison Barnes.


A New Approach To Job Search In The Gulf

The traditional job search goes like this. You apply to the jobs advertised in the newspaper that are offered in your field of expertise and wait for a reply. Or send your resumes through friends working elsewhere so that it can be viewed by their HR departments. Or get tested and interviewed by job search firms before your resume is forwarded to prospective employers. The traditional job hunt takes months and may or may not be successful. At the very least it is tiresome and frustrating. As time goes by, it can take a toll on your health, your sanity and affect your bargaining power. That is why most people end up taking one dead end, low paying job after another. The truth is that either they don"t have a choice or don"t know better.


Repackaging Your Skills for New Career Opportunities

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You can probably relate. Maybe youò€™ve mastered your job, youò€™re bored and are seeking new challenges or youò€™re looking for a new job that is a better fit. Or, maybe you donò€™t see chances for advancement in your current company. Like many other professionals, youò€™ve probably either had a variety of work experience or been in the same line of work for years.Ò  As you consider new career options you can easily get stuck on the question ò€œwhat else can I do and who would hire me to do that?ò€ Thatò€™s where self-marketing comes into play.

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Before you can do any self-marketing effectively, though, you need to have a good foundation of understanding about yourself and the job market.

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What Can You Do?

The best way to start is to take inventory of your skills: What can you do? What do you enjoy doing? In what instances have you achieved success? Itò€™s useful to reflect on the various situations where youò€™ve been recognized for a job well done or the situations in which you felt very confident about your performance. Think about all of your activities at work, in the community and while volunteering.

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In my career guide, Fast Track Your Career: Three Steps To Finding Work You Love, I include a checklist and questions to identify satisfying skills. Other tools you might use are the Skillscan or the Motivated Skills Card Sort.

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Once youò€™ve generated a list of skills you enjoy using, you can work with that list to come up with related accomplishments.

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Problem, Action, Results

In the selection process interviewers are looking for examples of past success. For that reason, you have to emphasize results on your resume, cover letter and in the interview. Using accomplishment statements to highlight your actions and the related positive outcomes or to illustrate the use of several skills to accomplish an important task will help you stand out from the crowd.

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The PAR approach is an easy framework to use when talking about your accomplishments. When describing your accomplishments state the problem (P), describe the action or actions you took to address the problem (A), and describe the result (R).

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Hereò€™s an example of an accomplishment statement:

ò€œMy sales team increased quarterly revenue by 25% due to my efforts.ò€

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Hereò€™s the same example applying the PAR approach:

ò€œ Our quarterly numbers were low. As the marketing manager I was responsible for promoting the product to potential buyers. After conducting analysis on why people bought the product and the quality of their experience, I re-wrote our marketing materials using testimonials and examples from past buyers. Additionally, I added a free product demo to our website so people could test it out risk- free. I made sure my team followed up personally and quickly with all potential buyers who downloaded the demo. As a result of my efforts, sales increased 25%.

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Youò€™ll notice in the example that there were several skills involved with accomplishing the desired outcome. The first statement is brief and can be used on a resume. The second version is expanded and can be used in an interview session.

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Connecting to Career Options

Equally important is finding a place where you can use your best skills in satisfying ways. There are many sources for uncovering those environments. One website I often use is the O*net . You can type in keywords to create a list of career options based on various skills. This website also provides a wealth of information about various jobs including tasks, tools and technology, wage and salary, educational preparation needed, related occupations, and so much more. Itò€™s a very powerful resource.

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Self-marketing is the process by which you present your qualifications in such a way as to be attractive to a potential employer. Recruiters and hiring managers expect job seekers to communicate their value in terms of past achievements. They want to know the scope and range of your experience and how it relates to the job you seek. They expect to see this on your resume and cover letter and hear it communicated during interviews and through your networking efforts.

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Once you have a better idea of your skills, how they connect to career possibilities and learn how to communicate them to potential employers, youò€™ll be well on your way to connecting with a satisfying new job.






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